From hand-drawn pet portraits to custom pet can coolers & frosted cups, our pet drawings will absolutely delight your guests! Make your pet a special part of your wedding or event with some of our unique Include Your Pet products!
If we have not started on your order, there will be no charge and we will refund your entire purchase in full. If we have started the designing / drawing, or have sent you a proof for approval, there is a charge of $15. If we have received your final proof approval, you will be responsible for the entire order cost as the item is already in production.
If a non-customized order is cancelled before it has been placed into production, there will be no charge and we will refund your entire purchase.
WildHaven Studio reserves the right to cancel an order at any time. If an order has been placed and the customer does not respond within 2 weeks to the proof email, the order will automatically be cancelled - minus the $15 proof charge. We will make every attempt to contact the customer during this period.
Due to the customization of these items, it is imperative that the seller is able to reach the customer after purchase with any questions or concerns regarding the order. If no response from the customer within 2 weeks, the seller reserves the right to cancel the order and provide the customer with a full refund - minus the $15 proof charge if applicable.
It is the customer's responsibility to measure their items accurately before placing an order for products.
It is the customer’s responsibility to order the product in time for the wedding or event, taking into consideration production and shipping time.
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